Plots, Pages & Perspectives is a reflective and transformative modular (quarterly) CX & Comms leadership development journey for mid-level CX Professionals, with at least five years of supervisory/management experience.
Leadership Series — Plots, Pages & Perspectives
Where stories spark reflection and where emerging CX & Comms leaders reimagine what’s possible - one book, one film, one conversation at a time.
Plots, Pages & Perspectives is a reflective and transformative modular (quarterly) CX leadership development journey form mid-level CX Professionals, with at least five years of supervisory or management experience.
Grounded in the power of story, conversation, and intentional reflection, the series helps emerging CX & Comms leaders deepen their insight, sharpen their influence, and elevate their execution discipline.
This series is designed for emerging CX & Comms leaders who are ready to:
Each quarter (module) follows a consistent learning rhythm that moves from story → insight → reflection → action:
This structure ensures the learning is not episodic, but layered and guided by three core principles:
Your Investment (Per Quarter):
Cohort One Registration Closes:
15 January 2026
Cohort size is intentionally limited to a maximum of 25 participants to preserve
depth of engagement.
Register here for Cohort One
Grounded in the power of story, conversation, and intentional reflection, the series helps emerging CX & Comms leaders deepen their insight, sharpen their influence, and elevate their execution discipline.
This series is designed for emerging CX & Comms leaders who are ready to:
- Create space to think deeply, not just react quickly
- Translate insight into disciplined, intentional action
Each quarter (module) follows a consistent learning rhythm that moves from story → insight → reflection → action:
- A Film (Plots):
Stories that evoke emotion, identity, and self-awareness, opening the door to
deeper conversation. - A Book (Pages):
Ideas and frameworks that translate story into insight, grounding leadership
concepts in practice. - Reflection (Perspectives):
Prompts, discussions, and self-work that help CX leaders make meaning of what
they have watched and read. - Capstone Dialogue:
A high-touch gathering that integrates film, book, and lived experience,
turning reflection into intentional leadership practice.
This structure ensures the learning is not episodic, but layered and guided by three core principles:
- Reflection: Leadership starts with self-awareness
- Connection: Experiences gain power when they are shared
- Execution: Possibility without action is potential unrealized
Your Investment (Per Quarter):
- Standard Fee: KES 20,000
- Early Bird Offer (30% Discount): KES 14,000
(Valid until 9 January 2026)
Cohort One Registration Closes:
15 January 2026
Cohort size is intentionally limited to a maximum of 25 participants to preserve
depth of engagement.
Register here for Cohort One